All of our representatives are trained to assist with any questions you may have about mobile offices, modular buildings and storage containers. Here are just a few of the most frequently asked questions.
HOW DO WE SET UP RETURN OF THE RENTAL UNIT?
When you are ready to set up the return of the unit, there is some preparation you will need to do prior to the return. Refer to the Service Guide found near the front door inside of your unit. See the section titled “PRIOR TO RETURNING YOUR BUILDING”. Just below this you will find the number to call and the unit number to reference when calling.
DO I NEED A PERMIT?
You may require a permit for any construction job. You should contact your local municipality to determine if your job requires a permit. Your site will also need to be appropriately zoned for any project McDonald Modular is working on.
Counties and parishes have local code enforcement agencies that require most clients to get a permit. A client should always check with the local agencies before bringing the building onsite. The local agency will provide detail forms and requirements in order for the client to obtain a permit.
DO I NEED A FOUNDATION?
Yes. At the very least, you need a flat, level, solid area to place any Storage Container or Mobile Office. This may require grading and foundation material to provide proper drainage around the unit.
All Modular Buildings require a solid foundation for installation. Consult your McDonald Modular representative for more details.
WHAT AM I RESPONSIBLE FOR ON THE JOB SITE?
When pulling permits for your construction project, the city you are building in will want to know that the building is set on a foundation (foundation plan) and the nature of the utility connection. McDonald Modular will provide you with all the necessary documentation, including a foundation plan and all the schematics (electrical, plumbing) you will need to present to the building department of the city you are working in.
WHAT AM I RESPONSIBLE FOR IN MY MCDONALD MODULAR UNIT?
The customer is responsible for the HVAC Filter and light bulbs. If the customer notices a leak or other problems, they should contact their McDonald Modular Solutions Representative immediately.
WHAT IF I HAVE A SPECIAL EVENT WHERE I ONLY NEED A TEMPORARY BUILDING FOR A FEW DAYS?
We work on many short-duration projects. McDonald Modular has provided equipment for a large number of special events including the Super Bowl, Grand Prix events, NBA playoffs and the Ryder Cup. Our flexibility will allow you to rent for one day if that is your need.
HOW DO I PREPARE MY JOB-SITE FOR A CONSTRUCTION TRAILER / MOBILE OFFICE?
Your job-site should have easy access for install and removal of your construction trailer / mobile office and should be flat, level, and clear of any obstructions.
WHAT IS THE ELECTRICAL SERVICE REQUIRED?
Please check with your McDonald Modular Representative for your buildings specifications. Typically, 220V, single phase is standard, but amperage will vary depending on the size of your building and code requirements.
HOW QUICKLY CAN I HAVE A CONSTRUCTION TRAILER / MOBILE OFFICE DELIVERED?
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HOW IS THE CONSTRUCTION TRAILER / MOBILE OFFICE DELIVERED TO MY JOB-SITE?
We use a specially designed truck called a ‘Toter’ to deliver your building to your job-site.
WHAT HAPPENS TO THE HITCHES/TIRES?
Typically the tires and axles are left on. If your building is permanent, then the tires and axles can be removed. Please contact your Local McDonald Modular Representative for available options and more details.
CAN I CONTINUE TO RENT BEYOND MY ORIGINAL CONTRACTED RENTAL TERM?Toggle Title
Following the completion of your initial rental term, you may continue on a month-to-month basis or extend the term for a specific amount of time. In the event you are continuing beyond the original term, the rental rate and dismantle/return charges may be adjusted to reflect current market conditions. Please contact your McDonald Modular Representative for more information.
WHAT MAINTENACE AM I RESPONSIBLE FOR?
Cleaning and consumable items like light bulbs and HVAC filters are your responsibility. Your lease includes service calls by McDonald Modular and its authorized subcontractors for repairs resulting from routine wear and tear of the building and equipment, not including the consumables as mentioned. Your building includes a Service Guide that provides additional information.
WHAT IF I EXPERIENCE A PROBLEM WITH MY RENTED MOBILE OFFICE OR MODULAR BUILDING?
If you should experience any problems with your mobile office or modular building, simply call us at 800-905-3905. We will respond to your request promptly and work to complete the repairs, as soon as possible. Please also refer to the Service Guide provided with each building for additional information.
DOES MCDONALD MODULAR SOLUTIONS ACCEPT CREDIT CARDS?
Yes, we accept credit cards at no additional fee.
DOES MCDONALD MODULAR SOLUTIONS ACCEPT ELECTRONIC (EFT) PAYMENTS?
Yes, we accept electonic funds transfer (EFT) payments.
WHERE AND WHEN CAN YOU DELIVER?
McDonald Modular representatives are trained to determine whether access to any site is adequate. There are restrictions placed on over-sized loads that can affect the route and timing of deliveries. Contact your local McDonald Modular representative to discuss your details.
IS THERE A MINIMUM RENTAL PERIOD?
McDonald Modular provides a variety of units for special event rentals that are needed from one day to one week. Because of the cost of maintenance and the logistics surrounding an event your McDonald Modular representative can guide you on the pricing. Standard monthly rentals will have a minimum length agreed to within the contract or two-months whichever is greater.
WHAT IS SKIRTING AND WHAT TYPE OF SKIRTING MATERIALS ARE AVAILABLE?
Skirting is an optional exterior finish that surrounds the bottom of a mobile office or classroom. It’s can be the same finish as the exterior siding of the building and spans from the underside of the building to the ground. Skirting is typically installed on site after the unit is blocked and leveled and all utility connections have been completed.
IF I WANT TO HANDLE MY OWN PERMITS, WHAT AM I RESPONSIBLE FOR?
If you decide to handle pulling permits for your construction project, the city you are building in will want to know how the building is set on a foundation (foundation plan) and the nature of the utility connection. McDonald Modular will provide you with all the necessary documentation, including a foundation plan and all the schematics (electrical, plumbing) you will need to present to the building department of the city you are working in.
WHAT IF I WANT A SPECIAL DESIGN FOR MY BUILDING?
McDonald Modular design experts and factory engineers can accommodate your needs. Whether it is adding a reception area to an existing building or a custom design, our representatives will help you design your space and competitively price what you require. McDonald Modular has built custom train stations, schools, medical clinics, control buildings and can even include green elements that can be used to attain LEED Certification if desired. Click here to view our portfolio of custom buildings.