• FAQ

    BUILDING SOLUTIONS SINCE 1930

All of our representatives are trained to assist with any questions you may have about mobile offices, modular buildings and storage containers. Here are just a few of the most frequently asked questions.

When you are ready to set up the return of the unit, there is some preparation you will need to do prior to the return. Refer to the Service Guide found near the front door inside of your unit.  See the section titled “PRIOR TO RETURNING YOUR BUILDING”.  Just below this you will find the number to call and the unit number to reference when calling.

You may require a permit for any construction job. You should contact your local municipality to determine if your job requires a permit. Your site will also need to be appropriately zoned for any project McDonald Modular is working on.

Counties and parishes have local code enforcement agencies that require most clients to get a permit. A client should always check with the local agencies before bringing the building onsite. The local agency will provide detail forms and requirements in order for the client to obtain a permit.

Yes. At the very least, you need a flat, level, solid area to place any Storage Container or Mobile Office. This may require grading and foundation material to provide proper drainage around the unit.

All Modular Buildings require a solid foundation for installation. Consult your McDonald Modular representative for more details.

When pulling permits for your construction project, the city you are building in will want to know that the building is set on a foundation (foundation plan) and the nature of the utility connection. McDonald Modular will provide you with all the necessary documentation, including a foundation plan and all the schematics (electrical, plumbing) you will need to present to the building department of the city you are working in.

The customer is responsible for the HVAC Filter and light bulbs. If the customer notices a leak or other problems, they should contact their McDonald Modular Solutions Representative immediately.

We work on many short-duration projects. McDonald Modular has provided equipment for a large number of special events including the Super Bowl, Grand Prix events, NBA playoffs and the Ryder Cup. Our flexibility will allow you to rent for one day if that is your need.

Your job-site should have easy access for install and removal of your construction trailer / mobile office and should be flat, level, and clear of any obstructions.

Please check with your McDonald Modular Representative for your buildings specifications. Typically, 220V, single phase is standard, but amperage will vary depending on the size of your building and code requirements.

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We use a specially designed truck called a ‘Toter’ to deliver your building to your job-site.

Typically the tires and axles are left on. If your building is permanent, then the tires and axles can be removed. Please contact your Local McDonald Modular Representative for available options and more details.

Following the completion of your initial rental term, you may continue on a month-to-month basis or extend the term for a specific amount of time. In the event you are continuing beyond the original term, the rental rate and dismantle/return charges may be adjusted to reflect current market conditions. Please contact your McDonald Modular Representative for more information.

Cleaning and consumable items like light bulbs and HVAC filters are your responsibility. Your lease includes service calls by McDonald Modular and its authorized subcontractors for repairs resulting from routine wear and tear of the building and equipment, not including the consumables as mentioned. Your building includes a Service Guide that provides additional information.

If you should experience any problems with your mobile office or modular building, simply call us at 800-905-3905. We will respond to your request promptly and work to complete the repairs, as soon as possible. Please also refer to the Service Guide provided with each building for additional information.

Yes, we accept credit cards at no additional fee.

Yes, we accept electonic funds transfer (EFT) payments.

McDonald Modular representatives are trained to determine whether access to any site is adequate. There are restrictions placed on over-sized loads that can affect the route and timing of deliveries. Contact your local McDonald Modular representative to discuss your details.

McDonald Modular provides a variety of units for special event rentals that are needed from one day to one week. Because of the cost of maintenance and the logistics surrounding an event your McDonald Modular representative can guide you on the pricing. Standard monthly rentals will have a minimum length agreed to within the contract or two-months whichever is greater.

Skirting is an optional exterior finish that surrounds the bottom of a mobile office or classroom. It’s can be the same finish as the exterior siding of the building and spans from the underside of the building to the ground. Skirting is typically installed on site after the unit is blocked and leveled and all utility connections have been completed.

If you decide to handle pulling permits for your construction project, the city you are building in will want to know how the building is set on a foundation (foundation plan) and the nature of the utility connection. McDonald Modular will provide you with all the necessary documentation, including a foundation plan and all the schematics (electrical, plumbing) you will need to present to the building department of the city you are working in.

McDonald Modular design experts and factory engineers can accommodate your needs. Whether it is adding a reception area to an existing building or a custom design, our representatives will help you design your space and competitively price what you require. McDonald Modular has built custom train stations, schools, medical clinics, control buildings and can even include green elements that can be used to attain LEED Certification if desired. Click here to view our portfolio of custom buildings.

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